Why You'll Love This Job

Core Competencies:

• Candidates must possess a fundamental knowledge of the claim submission process: including coding CPT and ICD10 codes
• Ability to recognize and correct rejections and denials submitted to insurance companies
• Adept at using EMR systems, including but not limited to Kareo and Athena
• Ability to effectively communicate with patients regarding billing questions and concerns
• Search financial statement(s) for any payment inconsistencies or errors
• Collaboration with patients or customers, third party institutions, and other team members to resolve billing inconsistencies and errors
• Create invoices and billing materials to be sent directly to a customer or patient
• Submitting payment history, upcoming payment information, or other financial data into an individual account
• Informing patients or customers of any missed or upcoming payment deadlines
• Translating medical code if working in a medical setting
• Monitor, research and respond promptly to information requests and disputes from clients related to A/R, billing reconciliations, balances, and applications of cash
• Ability to learn and appropriately apply basic medical terminologies and techniques taught

Responsibilities

• Strong written and verbal communication
• Ability to spell proofread and edit written documents
• Ability to operate a personal computer and related software applications.
• Strong attention to detail
• Ability to work in a dynamic environment that routinely involves exposure to highly sensitive personal medical information
• Ability to multitask, coordinate multiple projects
• Ability to problem solve
• Ability to communicate and interact professionally with others
• Understanding of and commitment to the appropriate protection of confidential patient information

Qualifications

Ability To:

• Respond to requests and inquiries from the general public in person and over the telephone.
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential patient issues and situations.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Learn computer software programs; enter and keep accurate data and statistical information to consistently prepare clear and concise reports, correspondence, and other written materials.

Education/Experience:
High school diploma required. College sophomore status or higher preferred. Prior medical billing experience. Ability to demonstrate knowledge of medical terminology and human anatomy strongly preferred.

Technical/Computer Skills:
Skilled with operating various medical record software and hardware, word-processing, and database software programs; minimum of 60 WPM preferred.

Physical Requirements:

• Requires the ability to stand and sit for hours at a time. Some bending and stooping are required.
• Must be able to use manual dexterity in relation to clinical requirements.
• Must be able to lift 50lbs.